Why the side panel shows nothing, and how to fix it
Published . Updated .
Most of the time the AI tab was open from before an extension update: reload the ChatGPT, Claude or Grok tab and send your prompt again. If that does not fix it, check that capture is on in Settings and that the panel is following the tab you want.
What should you try, in order?
- Reload the ChatGPT, Claude or Grok tab. After an extension update, the old tab cannot talk to the new one until it reloads.
- Open Settings and check that Capture enabled is on.
- Click into the tab you want. The side panel follows your active tab.
- Check the address. The panel reads chatgpt.com, chat.openai.com, claude.ai and grok.com only.
- Click Re-read on the conversation, or reload the page, which sends the request the panel reads.
- Open Diagnostics. Parser status, drift flags and recent captures show what was read and what changed.
What do the panel's messages mean?
| Message | What to do |
|---|---|
| Open ChatGPT, Claude or Grok to start capturing | Switch to a tab on one of the supported sites |
| Capture is turned off | Click Re-enable capture |
| Send a message, or reload this conversation to capture it | Send a prompt, or reload the page |
| No web search for this turn | Nothing: the assistant answered from what it knew |
| Some fields were not recognised | Open Diagnostics to see what changed; the rest of the capture is intact |
Why does ChatGPT show pages but no queries?
For a chat saved since 14 September 2026, ChatGPT sends its queries only while the answer is being written. Keep the panel open when you send the prompt, and our post on why ChatGPT's queries went missing explains the change.
What if reloading the tab does not help?
Open chrome://extensions, reload Only Fan Out there, then reload your AI tabs. For anything else, the support page says what to send in a bug report.
Read next
- Support
- Why ChatGPT's fan-out queries went missing in September 2026
- How Only Fan Out works, and why your data stays in your browser
Related questions
Where is the Only Fan Out icon?
In Chrome's toolbar. If you cannot see it, open the extensions menu and pin Only Fan Out. Clicking it opens the side panel.
Grok shows a failed re-read. What now?
Grok sometimes returns a Cloudflare block. Reload grok.com and try again.
Add Only Fan Out to Chrome
Only Fan Out is a free Chrome side panel that lists the queries, fetched pages and cited pages behind each ChatGPT, Claude or Grok answer. Nothing leaves your browser.
Add to Chrome, it's free